Team 2025 – Wise Responder

About us

We enable you to have sustained positive human impact! Businesses invest in their people, customers, communities and suppliers. We provide scientific methodology and tools to measure, understand, and address multidimensional wellbeing and poverty through standardized metrics and comparable measures across key populations.

Working Together to End Poverty with Data-Driven Action

OUR VISION

Our vision is a world in which private-sector companies, governments, and communities harness their abilities and resources in the global effort to end poverty and create a more equitable, sustainable world for all to prosper.

OUR MISSION

Our mission is to provide private-sector companies and governments with an index of data and analytical tools to meet their social impact commitments and align their business and investment strategies to the first of the United Nation’s Sustainable Development Goals (SDG 1), which aims to end extreme poverty by 2030.

OUR BELIEFS

Poverty is multidimensional. Poverty is not just about income. It is also about vulnerabilities.

Poverty and vulnerability have many dimensions, such as health, living standards, and education.

Poverty affects everyone. It is a global, national, community, and personal issue that requires responses at all levels.

Investments in people are best made with evidence-based models, ongoing research, and validation.

Ending poverty requires private-sector participation with traceable impact and joint public-private partnerships with clear accountability.

Investment in the health, growth, and prosperity of employees, households, and local communities has the power to reinvigorate the economy.

Our team

We introduce you to the great leaders of each of the Wise Responder teams.

Jamie Coats

CEO

Jamie Coast

Co-Founder and CEO
Wise Responder, Inc

Jamie Coats is the co-founder and CEO of Wise Responder, Inc. A passionate thought leader on the global imperative to use powerful social data to help eradicate poverty and build a sustainable, more equitable world, he leads the company’s business strategy, operational growth, client engagement, and new product development initiatives in the private and public sectors.

Under his direction, Wise Responder’s mission is to close the “social data gap” by empowering financial institutions, corporations, institutional investors, and governments around the globe to use its multidimensional poverty index (MPI) metrics and SDG1 Index to make objective, metrics-driven decisions that improve sustainable investing impact, reduce business and operational risks, and foster economic growth through the creation of sustainability-linked financing and investment.

Wise Responder’s innovation is based on Oxford Poverty and Human Development Initiative (OPHI)’s groundbreaking, scientific global MPI methodology that captures interlinked poverty deprivations across areas such as education, health, and living standards. As co-founder of SOPHIA Oxford, formed by Oxford University as a not-for-profit partner of OPHI, Jamie spearheaded the rigorous testing of OPHI’s sustainability-linked MPI methodology for applicability in the broader financial and business community, ultimately resulting in the incubation, spin out and incorporation of Wise Responder.

Jamie is a frequent speaker at conferences and participant in multimedia forums focused on corporate sustainability, sustainability-linked finance, impact investing, ESG data, and the urgent requirement to accurately quantify and assess poverty’s significant impact on the overall ESG goals and decisions made by organizations in the financial and business community.

Jamie is a member of the Senior Common Room of Harris Manchester College, Oxford University; a trustee of the Trustees of Donation for Episcopal Diocese of Massachusetts; founder and board director of the Lady Doak College Foundation, Boston; advisor to Lady Doak College, Madurai, India; and board director of Episcopalians for Global Reconciliation, Boston.

He is a co-author of the 2022 Citi GPS report “Eliminating Poverty: The Importance of a Multidimensional Approach in Tackling SDG 1.” His poems, The Candle Trilogy, were published by the Dean of Christ Church College Oxford in 2017.

A graduate of the University of London where he earned a Bachelor of Arts degree in History, Jamie is based in the greater Boston area and London.

Francisca Rocco

COO

Francisca Rocco

COO
Wise Responder, Inc

Francisca leads Wise Responder’s work with companies to apply multidimensional social metrics in their operations for employees, customers, suppliers, and communities of operation. She manages a team of consultants to design tools and make them available to enable companies to be more strategic, effective, and efficient in their social investments and in measuring impact. She supports companies using quality social metrics to generate alliances between different sectors and to create data driven partnerships to improve wellbeing.

Before working at Wise Responder, she coordinated social programs in Chile for more than 12 years. For the Gabriel and Mary Mustakis Foundation, she led and managed a lab that promoted creativity and collaboration to build community wellness opportunities. In London, for the Indo-American Organization for Refugees and Migrants, she worked as an assistant manager to improve processes and support the welfare of immigrants.
Before that, she worked in a design company, “Bassi Design”, as a project manager for almost 3 years, and with several foundations raising social projects (COANIL, Fundación Chilena de Hipoterapia, Trabajo País) and leading the construction of 30 social houses in VALPARAISO.

She is passionate about human-centred design, making complex processes accessible and understandable to everyone. Her mission in life is to end poverty by creating equal opportunity. For Francisca people are not just data, they have a name and family. The most important thing for her is to improve our support of people and never forget the people at the centre of her work.

Antonio Claret

Director of Research

Antonio Claret

Director of Research
Wise Responder, Inc

Antônio Claret holds a background in International Relations and Social Sciences, a Master’s in Public Administration, and a PhD in Political Science, with research experience at the University of Oxford. He has served in government positions at both federal and state levels in Brazil, and taught at institutions in Brazil and Mozambique. Antônio is a member of the Brazil’s Ministry of Social Development’s working group for the Global Alliance against Hunger and Poverty.

Throughout his career, he has consulted on strategic planning, multidimensional poverty, and SDG acceleration, partnering with municipalities, companies, and third-sector organizations. His collaboration with the United Nations Development Programme (UNDP) includes supporting the implementation of the Multidimensional Poverty Index (MPI) in Vietnam and leading the production of Local Human Development and SDG Review Reports. Antônio also brings substantial experience in data analysis for community and corporate well-being.

He is a recipient of the UN Human Development Atlas Prize and currently serves as Director of Research at Wise Responder, focusing on multidimensional poverty, inequality, and human development.

Paula De La Puente

Director of Sales

Paula De La Puente

Director of Sales
Wise Responder, Inc

Paula de la Puente is a senior international Sales and Marketing executive with over 25 years of experience in strategic leadership roles across the public, private, and international cooperation sectors. Fluent in Spanish and English, with intermediate proficiency in German, she is supported by a robust global network—particularly in South America. Her expertise spans project management, public affairs, institutional development, sustainability, and strategic communication.With a multidisciplinary background in Business Administration, Marketing, and Public Sector Management, Paula brings a nuanced understanding of the priorities and challenges facing governments, the private sector, and civil society. She is particularly skilled at aligning stakeholder interests in politically, socially, and economically volatile environments, with a strong focus on risk management.Recognized for her high-level engagement capabilities, she has worked effectively with national and international stakeholders, including government institutions, multilateral organizations, corporations, media, and non-governmental organizations. Her leadership is defined by strategic vision, negotiation expertise, and strong communication and influence skills. She is known for building and leading high-performing teams and delivering results in complex, fast-evolving contexts.Paula’s broad and adaptable experience enables her to operate seamlessly across corporate, governmental, and nonprofit spheres, contributing to the visibility, positioning, and institutional reputation of purpose-driven organizations with a global outlook.Beyond her professional roles, she has served as an active member of national consultative bodies in Ecuador, offering strategic input on public policy initiatives, particularly those aimed at addressing chronic child malnutrition.

Roxana Víquez

Senior consultant and advisor

Roxana Viquez

Senior consultant and advisor
Wise Responder, Inc

Roxana Víquez Salazar holds a Master’s Degree in Business Administration (MBA) with an emphasis in Management from the Interamerican University of Costa Rica, as well as a specialization in Financial Engineering from the Monterrey Institute of Technology (Tecnológico de Monterrey), Mexico.

She is an international expert in social development and poverty alleviation. She has twice served as Executive President of the Joint Social Assistance Institute (IMAS), the lead government institution addressing poverty in Costa Rica.

In this area of expertise, she has provided consultancy services to various United Nations agencies—UNDP, UNHCR, UNICEF, ILO, and UNOPS—as well as to multilateral banks such as the World Bank, Inter-American Development Bank (IDB), and Central American Bank for Economic Integration (CABEI). She has also worked with academic institutions such as INCAE and ULEAD, and international NGOs including IUCN, FUNPADEM, PANIAMOR, CRUSA, among others, in 17 countries across Latin America and the Caribbean.

She has extensive experience in the field of sustainability and corporate social responsibility (CSR), having worked in this area for over three decades. She is a founding member of the Business Alliance for Development (AED), a member organization of Forum Empresa, where she has served on various Board Committees.

From 2006 to 2018, she led the Regional Department of CSR and Sustainability at BAC Credomatic, a financial corporation operating in seven Central American countries and part of Grupo Aval (Colombia).

Since then, she has worked as an independent consultant with companies on CSR and sustainability strategies; designing support programs for employees living in conditions of multidimensional poverty and over-indebtedness; strategic planning; program evaluation; and the promotion and design of gender equality and women’s economic empowerment policies. She also focuses on financial literacy and the training of financial advisors.

She has provided consulting services to companies and corporate groups such as: DEMASA, Grupo Purdy, Pequeño Mundo, Philips, Mercado de Valores, Enjoy Group, Grupo Mutual, Banco Davivienda, Grupo Montecristo (MediSmart, Hospital Metropolitano), Universidad Castro Carazo, Universidad LEAD, Grupo 823 (BMW, Emergencias Médicas, Altica), Grupo Empresarial del Este (Spoon, Taco Bell, AMPM, Fresh Market), Dos Pinos Dairy Cooperative; and in Guatemala: CBC (Pepsi), Confío, Banco Industrial, Banco G&T, Ficohsa, Grupo Mariposa; in Honduras: Agrolíbano, Farsiman, Banco LAFISE; in the Dominican Republic: AB InBev, Gerdau Metaldom; and in Mexico: INFOTEC.

In parallel, she serves as Senior Consultant for sOPHIa Oxford, a nonprofit organization that promotes the Enterprise Multidimensional Poverty Index (EMPI) globally. sOPHIa Oxford is a subsidiary of the Oxford Poverty & Human Development Initiative (OPHI), and through its Wise Responder program, it advises companies seeking to enhance the well-being and prosperity of their employees.

For over 30 years, she has been actively involved with social organizations and currently serves on the Boards of Directors of the Costa Rican Center for Science and Culture (Children’s Museum), Vital Voices Costa Rica, and Agrolíbano Foundation USA.

Belén Gatica

Product development and UX Manager

Victoria Oviedo

Client implementation Manager

Roxana Llaupe

Technology Leader

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About us

Working Together to End Poverty with Data-Driven Action

OUR VISION

OUR MISSION

OUR BELIEFS